Cisive wanted to equip their Solutions Engineers with a better way to showcase the full value of their platforms. Their live demo environment wasn’t always dependable. Instability and occasional outages made it difficult to deliver smooth, consistent presentations.
But the real challenge went beyond stability, it was about customization and efficiency. Creating tailored workflows to meet a prospect’s specific needs was time-consuming and complex. Setting up these custom flows demanded significant effort from the SE team and often slowed down the sales process.
Plus, they wanted to enable their account executives to run their own demos independently, especially for mid-market and SMB deals.
The need became clear: Cisive required a solution that would let their teams create reliable, personalized demos fast without setup delays or demo glitches.
To solve these challenges, Cisive began looking for an interactive demo platform that could bring speed, stability, and flexibility to their sales process.
After evaluating their options, the Cisive team chose Demoboost.
The platform offered everything we needed — the ability to create demos for live presentations or self-guided experiences, excellent customer support, competitive pricing, and continuous improvement and enhancements. All of these made Demoboost the clear choice for us.
Moreover, Demoboost's history of listening to and implementing customer feedback stood out from other solutions for the Cisive team.
With Demoboost in place, Cisive quickly saw a shift in how their teams prepared and delivered customized demos. What once required multiple people and several days of setup could now be done in less than a day, allowing Solutions Engineers to spend more time on discovery conversations, whiteboarding sessions, and other strategic initiatives.
We have gotten very good feedback from sellers and prospects about the quality of our demos, both live and self guided. Perhaps most importantly, Demoboost made it easier for the team to accommodate buyers with tight or unpredictable schedules. Sellers appreciate our flexibility, collaboration between teams improved, and the prospects appreciate us for meeting them where they are.
One capability that made a huge impact was Live Demos. The team could now pull up a polished, ready-to-use demo at a moment’s notice. This eliminated the last-minute hassle and became a major stress reducer.
I’ve probably run close to 200 live demos through Demoboost, and everybody loves it. Our old demo environment was very problematic, so being able to build demos ahead of time — and have them closely replicate the real-life experience — has made a huge difference.
