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How Demoboost's Integration with Salesforce Is Changing the Sales Landscape!

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The Challenge of B2B Sales

In B2B sales, every deal can feel like a complex puzzle. Finding the key to closing a deal can be as elusive as trying to catch smoke with your bare hands. Multiple decision-makers, long sales cycles, intricate product offerings — it all adds to the challenge. And amid this complexity, you're left searching for concrete data and analytics to guide you.

The Power Of Interactive Demos

We've covered how an interactive demo gallery can help reduce unqualified leads. And how analytics from the interactive demos can help you build out that first discovery meeting. We've previously explored how interactive demos can reduce unqualified leads and enhance the first discovery meeting. Now, let's shift our focus to how these demos can ease the mid-funnel deal process, offering efficiency and clarity.

What Actually Moves The Needle In B2B Sales?

I’ve been in B2B sales for a long time, and it's still really hard to tell what makes the difference. I just spent 7 days without sleep making sure this RFI was beautifully answered. It has diagrams, explanations, and case studies. Did that make a difference? Did anyone read it at all? Uncertainty in sales takes an emotional toll, leading to stress, decreased productivity, and feelings of helplessness. Gathering data to drive predictions is essential. That's where Demoboost's enhancement to Salesforce analytics comes in. This synergy brings accurate predictions to the sales process, transforming complexity into opportunity.

Understanding Einstein AI

PS: A Quick Explainer on Salesforce’s Einstein AI I think it’s important to explain a little about Einstein AI here. Demoboost feeds data into Salesforce. Einstein AI, a feature within Salesforce, uses data science and machine learning to discern patterns of lead conversion, providing predictions for deal closure. Demoboost can directly impact Einstein’s Lead and Opportunity scoring. Consider a demo view as an impactful event, reflecting in the scores.

Einstein Lead Scoring 

Lead scoring gets a boost with Einstein Lead Scoring. This AI-powered tool studies your past leads, identifying which current leads are most likely to convert. Using machine learning, it’s not only faster but also more accurate than traditional lead-scoring methods. It’s like having a seasoned expert helping you prioritize leads.

Einstein Opportunity Scoring 

Another valuable tool is Einstein Opportunity Scoring. This feature assigns a score ranging from 1 to 99 to each opportunity, assisting you in focusing on the right prospects to close more deals.

How Demoboost Supercharges Your Sales Process

Now that we've covered the basics of Einstein AI, let's see how Demoboost integrates with Salesforce in these 5 primary ways:

  • Lead Entry

When a lead watches a demo through Demoboost, we capture the details and feed them into Salesforce. No lead is left behind; everything is tracked and managed efficiently.

  • Lead Scoring:

 Demoboost adds points to the Salesforce lead score when a lead opens a demo. With Einstein AI analyzing successful conversion patterns, you get a clear picture of lead engagement.

  • Automated Communication: 

Demoboost also works with marketing automation tools like Pardot. If a lead watches a demo, an email nurturing campaign is launched, ensuring timely follow-up.

  • Opportunity Scoring:

 Demoboost enhances opportunity scoring in Salesforce. When a demo is opened, points are added to the forecast probability, providing a more accurate prediction with Einstein AI's help.

  • Opportunity Updates: 

With Demoboost, updates are streamlined. When a demo is opened, the opportunity moves to the next stage, keeping the sales process smooth and efficient. This integration is particularly applicable in self-serve opportunities, where demo activity (e.g. demo open) can lead to significant opportunity updates.\

Why Demoboost's Integration with Salesforce Is Essential

Demoboost's integration with Salesforce in these areas is more than just a technical enhancement. It's a strategic decision that reflects an understanding of the sales process's dynamics.

1. Guidance for Success Fields: 

Demoboost uses guidance for success fields to instruct reps on best practices using demos. This means the integration can suggest what demos the rep should deliver, along with guidelines on how to personalize them.

2. Personalized Experience: 

By updating opportunities based on demo activity, Demoboost ensures that each interaction is tailored to the lead's behavior and needs. This personalized approach leads to more meaningful engagement and increases the chance of conversion.

3. Empowering Self-Serve Opportunities: 

The integration allows for real-time updates to opportunities, especially in self-serve scenarios. This responsiveness makes the sales process more agile and aligned with customer expectations.

4. Enhancing Predictive Analytics:

By feeding data into Salesforce's Einstein AI, Demoboost enhances Salesforce’s predictive analytics. This alignment with AI capabilities brings a new level of insight and efficiency to lead and opportunity management.

Demoboost's integration with Salesforce is not just about adding functionality. It's about creating a synergy that elevates the entire sales process. From lead capture to conversion, this integration makes the sales process more intelligent, responsive, and personalized. It's a thoughtful integration designed to align with modern sales practices and the unique challenges of B2B sales.

Take Action with Demoboost

If you're curious to see how the Demoboost-Salesforce integration for live demo metrics works, click here. This link will take you to a detailed walkthrough of the integration, showing you exactly how Demoboost can supercharge your sales process.

Now that you've seen how Demoboost can revolutionize your B2B sales process, it's time to take action. Don't let the lack of data and analytics keep you in the dark. Illuminate your path to success with Demoboost and Salesforce.

Ready to revolutionize your B2B sales process? Take the first step towards a more data-driven, effective, and successful sales journey. Experience firsthand how Demoboost's integration with Salesforce can be your key to closing more deals. Contact Demoboost today for a demo, and illuminate your path to success.

Global Software Sales Process Survey 2024

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author
Aksel Yap
Partner Sales Engineering

Aksel Yap, esteemed APAC presales leader. He leads SaaS growth at SailPoint, earned the TIBCO President's Club award three times, and possesses expertise in analytics, data science, iPaaS, and cybersecurity. With prior management roles at Merrill Lynch and ING, he brings a deep understanding of the B2B sales cycle.

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